Work in progress.Tell us what's broken.

Back

This can be different at your shelter. Check with your caseworker.

Your next steps

For: Shelter

Some steps depend on who is in your household. Pick your household

  1. Make a plan with your shelter to move out.

    Learn more

    Work with your shelter on a plan to move into a place of your own.

    Source: access.nyc.gov · Checked Oct 11, 2026

  2. Apply for Public Assistance and keep your case open.

    Source: access.nyc.gov · Checked Oct 11, 2026

  3. If you are able to work, find a job and keep it.

    Source: access.nyc.gov · Checked Oct 11, 2026

  4. Clear any Cash Assistance sanction. It stops CityFHEPS.

    Learn more

    Does your Cash Assistance case have a sanction? Clear it at your HRA Benefits Access Center. A sanction stops you from getting CityFHEPS.

    Source: nyc.gov · Checked Oct 11, 2026

  5. Keep every pay stub. You'll need the last 30 days.

    Learn more

    Keep every pay stub. Your CityFHEPS papers need proof of your income for the last 30 days.

    Source: nyc.gov · Checked Oct 11, 2026

See another stage