This can be different at your shelter. Check with your caseworker.
Your next steps
For: Voucher
Some steps depend on who is in your household. Pick your household
You may get a Shopping Letter and a Household Share Letter.
Learn more
If DSS finds you may be eligible, your case manager or housing specialist gives you two letters: a Shopping Letter and a Household Share Letter.
Source: nyc.
gov · Checked Oct 11, 2026 These letters don't mean you're approved. Approval comes later.
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These letters mean you may be eligible. They do not mean you are approved. Approval comes after you find a place and your papers are sent in.
Source: nyc.
gov · Checked Oct 11, 2026 Wrong income on your Household Share Letter? Tell your case manager.
Learn more
Check the income on your Household Share Letter. If it is wrong, tell your case manager.
Source: nyc.
gov · Checked Oct 11, 2026 Find the date your Shopping Letter ends. It ends within 120 days.
Source: nyc.
gov · Checked Oct 11, 2026