Work in progress.Tell us what's broken.

Back

This can be different at your shelter. Check with your caseworker.

Your next steps

For: Lease

Some steps depend on who is in your household. Pick your household

  1. Found a place? Tell your housing specialist or case manager.

    Learn more

    When you find a place, tell your housing specialist or case manager. They send your papers to DSS.

    Source: nyc.gov · Checked Oct 11, 2026

  2. The lease must be for 12 months.

    Source: nyc.gov · Checked Oct 11, 2026

  3. You can't move back into a home from the past year.

    Learn more

    You cannot move back into a home you lived in during the past year.

    Source: nyc.gov · Checked Oct 11, 2026

  4. DSS checks that the rent is fair for the area.

    Learn more

    After your papers are in, DSS checks that the rent is fair for the area.

    Source: nyc.gov · Checked Oct 11, 2026

  5. No side deals: no deposit or extra broker fees. Asked? Call 718‑557‑1399.

    Learn more

    No side deals. You do not pay a security deposit or extra broker fees. If anyone asks you for more money, tell your case manager or call 718‑557‑1399.

    Source: nyc.gov · Checked Oct 11, 2026

  6. Your Approval Letter shows what you'll pay each month.

    Learn more

    Your Approval Letter shows what you will pay each month. That is the number that counts.

    Source: nyc.gov · Checked Oct 11, 2026

  7. In NYC, trouble paying rent after you move? Call 311 for Homebase.

    Learn more

    In New York City: after you move, if you have trouble paying rent, call 311 and ask for Homebase.

    Source: nyc.gov · Checked Oct 11, 2026

See the papers you'll need

See another stage